At Château d’Eclépens, we attach great importance to the protection of your personal data. This policy explains how we collect, use, and protect your information in accordance with the Swiss Federal Act on Data Protection (FADP).

1. Data Controller

Domaine du Château d’Eclépens Sàrl
Address: Château d’En Haut 3, 1312 Eclépens
Email: info@chateau-eclepens.ch

 

2. Data Collected

We collect only the data necessary to:

  • Process your orders and payments

  • Manage your customer account

  • Provide you with effective support

  • Inform you about our offers if you consent

Types of data: first name, last name, address, email, phone number, payment information, order history, cookies and tracking tools (if used).

 

3. Purpose and Legal Basis

  • Contract performance (order, delivery, payment)

  • Consent (for newsletters and marketing)

  • Legitimate interest (website improvement and fraud prevention)

 

4. Data Recipients

Your data may be shared with our service providers only for order processing and services (carriers, payment providers, hosting providers).

 

5. Data Retention Period

We retain your personal data only for as long as necessary for the purposes mentioned above or to comply with our legal obligations.

 

6. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

 

7. Rights of Data Subjects

At any time, you may:

  • Request access to your data

  • Request correction or deletion

  • Withdraw your consent to processing

  • Restrict or object to processing

To exercise your rights, contact us at: info@chateau-eclepens.ch

 

8. Cookies and Tracking Tools

We use cookies to improve your experience on our website. You can manage your preferences in your browser settings.

For any questions regarding your personal data, you can contact us at: info@chateau-eclepens.ch
.